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The plus behind the minus: which questions can you ask?

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Several years ago, I introduced the technique of ' finding the plus behind the minus '. The basic I idea behind it is that when people express themselves negatively (through a complaint, a reproach, or criticism) there is always something positive behind that negative expression. That positive thing is something which they find valuable or important, a value, a principle, a goal, of whatever you want to call it. Briefly, the technique comes down to searching for that plus behind the minus. In our progress-focused training programs we frequently practice this technique with our participants, especially in cases which deal with resistance of conflicts. When you are trying to help people in a conflict situation to express the plus behind their minus this has several benefits. First, they themselves find it helpful and pleasant to be able to explain more clearly what their preferred situation is. Second, it will be more acceptable and clear for the other person or people involved...

Progress-Focused Directing

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Progress-focused directing is a technique which we developed around 2005. It can sometimes be quite useful for managers, teachers, and parents. It can be used in situations in which individuals have to conform to certain rules or have to accomplish goals. The approach is intended to help individuals understand what the rule or goal is and why it is important and to activate them to start finding their own ways to make progress in the desired direction. When do you use it? This type of providing direction fulfills two kinds of functions: (1) clarifying expectations, (2) setting limits. Clarifying expectations is an important part of managing, teaching and raising kids. Anyone who is part of a social system (a society, an organization, a school, a family) has to adapt to and to some degree conform to certain expectations in order to function and develop well and to make a valuable contribution.