"From a psychological perspective, talking and writing are very different. Talking can often be somewhat unstructured, disorganized, even chaotic. In contrast, writing encourages the creation of a story line and structure that help people make sense of what has happened and work towards a solution. In short, talking can add to a sense of confusion while writing provides a more systematic, and solution-based, approach."
~ Richard Wiseman (photo), in 59 Seconds: Think a Little, Change a Lot (Borzoi Books)