February 13, 2009

Organizational Resilience in Times of Crisis

In 2005 I wrote Organizational Resilience in Times of Crisis, which describes a study done by Jody Hoffer Gittell, Kim Cameron and Sandy Lim of the Airline industry in the period following 9/11. Which companies dealt well with the crisis and how did they do that?
The study concluded: financial reserves coupled with a strong commitment to employees turned out to be strongly associated with organizational resilience. In other words, the higher the financial reserves and the lower the percentage of lay-offs, the quicker the stock price recovered.
Organizational resilience seems like an important topic in the current crisis. Maybe it would be worthwhile to have a look at the study once more.

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