the importance of saying No. In this modern world we are continuously bombarded with requests, demands, offers, and information. It would be quite impossible to say Yes to all of those. If we think about we soon realize how often we have to say No. Here a few examples of situations in which saying No is necessary:
- Saying No as a teacher when a student disrupts class,
- Saying No as a supplier to a client when you cannot of don't want to fulfill a demand,
- Saying No to an invitation to go somewhere because you don't want to or don't have time,
- Saying No to a job applicant because he lacks the qualifications for the job,
- Saying No as a manager to an employee who asks to take part in a training program that is not relevant to the work he does,
- Saying No to a colleague who asks you to take over some work while you're too busy with your own work,
- Saying No to a request to work at a pay rate which is below the rate you have chosen yourself,
- Saying No to a telemarketer who calls you at an inconvenient time about a product that does not interest you.
Mary: "Jim, could you, in your presentation of results oriented management at our conference, also explain the relationship between your topic and the model by van Stephen Covey? His model is very popular within our organization."
Jim: "I am afraid that would not be such a good idea, Mary. I have heard this topic really lives within your organization so I can imagine you're asking. But I don't really know a lot about that model. For me, it's important to focus my presentations on those things which I really have expertise in. That way, I know what I am talking about and I can deliver a credible presentation. My experience shows that works best for me."
Mary: "Oh.. yes …. I can see your point ….. yes … the reason I thought it would be a good idea is that the people in the audience are really very interested in Covey's model. So, it seemed like a good idea to help them see the relationship between your topic and that model."
Jim: "I can imagine.… What would you say about inviting them to discuss among each other what the relationship between the two models?"
Mary: (thinks for a few seconds) "…Yes, that might actually even be more fun, too. That way, they'll be encouraged to think about this themselves. Excellent idea!"