September 12, 2008

Understanding human actions

"I have labored carefully not to mock, lament, or denounce human actions, but to understand them."

When I read this quote I had to think about the solution-focused approach in which a coach or therapist patiently tries to understand what a client means and wants. If a client does or says something which may seem a bit strange at first, a solution focused professional may say something like: "You must have a good reason to say (or do) that....." which is an invitation to explain.

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