When doing solution-focused conversations, there is one brief word which I often use. It is probably my favorite solution-focused word. It is not How, the word with which many solution-focused questions begin, although it's surely an important word. It is also not 'Wow', the word that Insoo Kim Berg often used (and of which Steve de Shazer said that he never used the word Wow like Insoo used it, by the way). What the word is? It is Aha.... (said curiously and enthusiastically). I tend to use it whenever my client is beginning to describe how he would like things to become and when he is beginning to talk about times when things where already better. Those are the times I often here myself saying somthing like: "Aha, can you tell me a bit more about that?"