Here is a new interview I did with William Ury, author of The Power of a Positive NO.
‘No’ seems to be the hardest word
Positive thinking is hot. There seems to be an abundance of positive change approaches, for example solution-focused practice, appreciative inquiry, positive psychology, strength-based management, and positive deviance. Does this emphasis on the positive mean that we have to agree and go along with everything that we meet on our path? No, says negotiation expert William Ury, co-author of the well-known book Getting to YES and Director of the Global Negotiation Project, part of the Program on Negotiation at Harvard Law School. William Ury is convinced that the skill of saying No is indispensable. However, according to him, saying No does not imply that you can no longer be constructive, respectful and positive. He explains this in his new book, The Power of a Positive NO. Here is an interview with him about the book. Read the interview