“The field has emphasized "empathic understanding" so everybody strives for this. But that is impossible. I don't ever expect anybody to understand me completely. Sometimes I don't understand myself or I may change my mind. So I think the best we can do is be open to what is said. That is why I emphasize using the client's exact words, instead of paraphrasing. Because when we rephrase what they have said we fit it to our idea of what they mean”
- Insoo Kim Berg (in Short, 1998).
In this case, which I posted a few days ago, you can find some examples of how solution-focused coaches use the words of their clients as much as possible.
Also read: Affirming questions