May 4, 2007

Using the client's exact words

“The field has emphasized "empathic understanding" so everybody strives for this. But that is impossible. I don't ever expect anybody to understand me completely. Sometimes I don't understand myself or I may change my mind. So I think the best we can do is be open to what is said. That is why I emphasize using the client's exact words, instead of paraphrasing. Because when we rephrase what they have said we fit it to our idea of what they mean”

- Insoo Kim Berg (in Short, 1998).

In this case, which I posted a few days ago, you can find some examples of how solution-focused coaches use the words of their clients as much as possible.

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