May 22, 2007

Solution-focused feedback

Today I did a workshop on solution-focused feedback. The feedback approaches I presented had three things in common: 1) they were appreciative (or positive if you will), 2) they were goal oriented, and 3) they were interactive. I used many well-known solution-focused techniques but also two other approaches which resemble the solution-focused approach a bit. One is a feedback approach by David Perkins which he calls 'stepwise communicative feedback' (read more about this approach here). (By the way, David Perkins is also the author of the great book Outsmarting IQ). The other technique I presented is the Positive NO model by William Ury (see more here) about which I hope to write more soon.

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