April 14, 2007

When the average is excellence

"With most things, the average is mediocrity. With decision making, it's often excellence", says James Surowiecki, author of The Wisdom of Crowds. Surowiecki's book is a great and important book. Decision-making processes in organizations often look much like endless discussions in which the quality of the decisions made is unsatisfactory. My 2005 article Tips for intelligent group decisions, based on the book, offers some suggestions for making effective use of the wisdom of groups.

No comments:

Post a Comment

Enter your email address:

Delivered by FeedBurner